No Show and Cancellation policy

No Show and Cancellation policy

Your time is valuable. So is ours. When you book an appointment in our calendar, we commit to allocating time exclusively to you and your notarization needs. This is time that cannot be devoted to another client. When you do not show up for your scheduled appointment, we lose the ability to meet with another client willing to pay for our services at that time.

​Accordingly, by agreeing to book any appointment with Notary Pro Canada – whether by phone, text message, email, in person, or the online booking form – all clients agree to the following terms:

​NO SHOW POLICY: You agree that if you do not show up to your scheduled appointment and do not provide advance notice to Notary Pro that you will not be showing up, Notary Pro will invoice you the cost of one document notarization ($20 CAD) as payment for your missed notarization. All « No Show » invoices will be sent via the Square payment service. Payment can be made by credit card, cash, or e-transfer to [email protected].

​CANCELLATION POLICY: We understand that plans change and that life happens. Notary Pro will agree to cancel your appointment provided you notify us at least one (1) hour in advance of your scheduled appointment. Failure to provide adequate notice (such as by calling after your scheduled appointment) will result in Notary Pro sending you a « No Show » invoice for $20.

​RESCHEDULING POLICY: If you cannot or do not show up for an appointment but provide us with advance notice of your desire to reschedule (at least 1 hour before your appointment), Notary Pro will agree to one (1) rescheduling without issuing a « No Show » invoice. Subsequent cancellations or no shows will result in a « No Show » invoice being issued by Notary Pro.