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HomeBlog HomeYour Guide to the OSAP Forgot Password Form

Your Guide to the OSAP Forgot Password Form

By Candice Webster • Commissioner of Oaths • Updated on April 27, 2025 • 3 min read
By Candice Webster • Commissioner of Oaths
Updated on April 27, 2025 • 3 min read

Key Takeaways

  • If you’ve forgotten your OSAP password or require an OSAP Access Number (OAN), you must complete a commissioned form to address those issues.
  • Ontario allows remote identity validation for the required form through authorized platforms like NotaryPro.
  • You can speak to a NotaryPro representative via video call, confirm your identity, and electronically sign the form from home.
  • Even an older version of the necessary form with the outdated “in-person” instructions can be completed remotely if the applicant’s identity is validated during the virtual appointment.
  • During the video call, you must present your Social Insurance Number (SIN) and a government-issued photo ID.
If you are an Ontario post-secondary student and have forgotten your OSAP password or need to retrieve your OSAP Access Number (OAN), you will need to sign a commissioned form in order to reset your password. NotaryPro can help with this form.

The good news is that as of October 2021, the Ontario government recently updated the requirements for completion of the OSAP Website: Forgot Password and/or OSAP Access Number form to allow remote identity validation by authorized third-party officials, such as NotaryPro.

Now you can retrieve your OSAP Access Number (OAN) and/or reset your passwords for the OSAP website by meeting with a NotaryPro rep via simple online video and quickly electronically sign this form, all from the comfort of home.

However if you still have an older version of this form (i.e., one that notes the previous “in-person” requirement, but has been electronically signed and the individual’s identity validated remotely), NotaryPro’s remote online notary service can still be used to validate your identity and electronically sign.

When booking these appointments, you must provide NotaryPro with proof of your Social Insurance Number and government-issued photo ID during the video call (rather than emailed, or uploaded to a website).

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  • You can access the new OSAP Password Reset form here. 
  • Book your Remote Online Notary appointment here.
  • Read reviews of our industry-leading Remote Online Notary service

Need more information on OSAPs? 

  • What are OSAP Affidavits and Can They Be Commissioned with Remote Online Notary Services?
  • Free OSAP Affidavit Drafting
  • Your Guide to Affidavits and Statutory Declarations

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NotaryPro’s mission is to make commissioning easy, convenient, and secure. With our simple online booking platform and flexible times that fit your schedule, we have many locations throughout Ontario, Alberta and Canada. Book your in-person appointment or comission your document remotely by visiting us online. Discover how easy commissioning should be!

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NotaryPro provides in-person, virtual commissioning and virtual witnessing services in compliance with the laws and regulations of Ontario, Canada. Our services are performed by licensed legal professionals, including commissioners for taking affidavits and other authorized professionals, who are duly authorized to administer oaths, affirmations, and statutory declarations in accordance with the Commissioners for Taking Affidavits Act (Ontario) and related provincial legislation.

Online or remote notarization is not yet explicitly regulated under Ontario law. As a result, NotaryPro does not provide online notarial services, including the digital notarization of documents. Any references on our platform to terms such as ""notary,"" ""online notary,"" ""notarize online,"" or similar expressions are used strictly in an informal and descriptive manner. These references relate exclusively to our legally recognized remote/virtual commissioning and virtual witnessing services, which are distinct from notarial acts.

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If you require legal advice regarding the execution, validity, or use of a document, we strongly recommend consulting a qualified lawyer or other legal professionals. Additionally, before proceeding with virtual commissioning, virtual witnessing, or electronic document execution, it is advisable to verify acceptance with the intended recipient(s), such as courts, government agencies, or other institutions.